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Andrew Tang

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Latest activity by Andrew Tang
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    Andrew Tang commented,

    1. Community
    2. General Discussion
    3. photos not appearing

    Eric, Yesterday I used my Sony A7R4 to shoot some photos in APS-C format which takes up 26.2 MB per photo. I happened to upload these to my monument. I got a surprise that they appeared as thumbnai...

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    • Andrew Tang
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    Andrew Tang commented,

    1. Community
    2. General Discussion
    3. photos not appearing

    I got the latest firmware version 2.5.12 I set the drive to “Forget“ to read a set of import photo files. However set of Sony 7R4 ARW files are still ignored by the latest firmware. I also renamed ...

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    • Andrew Tang
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    Andrew Tang commented,

    1. Community
    2. Firmware & App Updates
    3. Latest App & Firmware Versions

    MY current firmware version is 2.5.9. The latest firmware is 2.5.11.  I understand the hardware will automatedly download the latest firmware on its own. I wondered if your company has activated th...

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    Andrew Tang commented,

    1. Community
    2. General Discussion
    3. photos not appearing

    I have bought a new camera Sony A7R4 last Nov.. I was able to upload ARW photos from Nov 2019 to 12 Jan 2020 and was able to have them displayed in the application (i.e. working fine) ..From 29 Feb...

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